Shipping policy
Last updated: [2025-12-26]
At Diasporo, we aim to deliver your order as quickly and smoothly as possible. Below you’ll find all information regarding shipping, delivery times, and costs.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
Delivery Time
Estimated delivery time is:
-
3–5 business days
Delivery times are estimates and may vary depending on destination, customs processing, or external factors beyond our control.
Shipping Destinations
We offer worldwide shipping, allowing our community to shop from anywhere in the world.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order value.
🎁 Free shipping on orders over €99
Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking number, allowing you to follow your delivery in real time.
Customs, Duties & Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delays
Diasporo is not responsible for delays caused by:
-
Shipping carriers
-
Customs clearance
-
Weather conditions
-
High-demand periods or promotions
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is complete and correct at checkout.
Diasporo is not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately so we can assist you.
Contact Us
If you have any questions about shipping or delivery, feel free to contact us:
Email: support@diasporo.com
Website: https://diasporo.com