Refund policy
RETURN & REFUND POLICY
Last updated: [2025-12-26]
At Diasporo, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must:
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Be unused, unworn, and in original condition
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Have all original tags attached
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Be returned in the original packaging
Returns that do not meet these conditions may not be accepted.
Free Returns
We offer free return shipping.
There are no restocking fees.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved:
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Your refund will be processed to the original payment method
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Refunds are usually completed within 5–10 business days, depending on your payment provider
Exchanges
If you need a different size or item, please contact us and we’ll be happy to assist you with an exchange (subject to availability).
Non-Returnable Items
At this time, there are no final sale items.
All products are eligible for return within the stated return period.
How to Start a Return
To initiate a return, please contact us at:
Email: support@diasporo.com
Please include your order number to ensure faster service.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions about returns or refunds, feel free to reach out to our support team. We’re always happy to help.