FAQ

1. What is Diasporo?

Diasporo is a premium football jersey brand inspired by nations and identities worldwide. We create original designs that represent culture, pride, and belonging — wherever you are in the world.


2. Are your jerseys official match jerseys?

Diasporo jerseys are independently designed, premium-quality football shirts. They are not official national team or club jerseys, but original designs inspired by identity and culture.


3. What material are the jerseys made of?

Our jerseys are made from high-quality performance fabric, designed for comfort, breathability, and a modern athletic fit — suitable for both matchday and everyday wear.


4. How do I choose the right size?

Please refer to our Size Guide available on each product page. If you’re between sizes, we recommend choosing the larger size for a more relaxed fit.


5. How long does shipping take?

Orders are typically delivered within 3–5 business days, depending on your location. Shipping times may vary during high-demand periods or promotions.


6. Do you ship internationally?

Yes, we offer worldwide shipping so that our community can wear their identity no matter where they live.


7. Do you offer free shipping?

Yes, we offer free shipping on orders over €99. Shipping costs (if applicable) are calculated at checkout.


8. Can I return or exchange my order?

Yes, we accept returns in accordance with our Refund Policy. Items must be unworn, unused, and returned within the specified return period. Please visit our Refund Policy page for full details.


9. How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking link so you can follow your delivery.


10. How can I contact customer support?

If you have any questions about your order or our products, please visit our Contact Us page. Don’t forget to include your order number (if available) for faster assistance.